You may need to completely uninstall Pyramix, Ovation or Merging Audio device driver, for example if you have to re-install a previous version.
MassCore users should NOT uninstall MassCore engine (IntervalZero RTX) unless requested by support@feedback.merging.com
MTCleanup utility is backward compatible, you may use it with any previous Pyramix, Ovation, VCube, AMR, Merging RAVENNA ASIO or Merging Audio device driver version.
Licenses:
The cleanup process will remove your Merging Technologies licenses, you will have to enter your keys when you have re-installed.
Merging License Manager :
QLM Security : Please first deactivate your license(s) before uninstalling. Make sure you have your Activation key at hand, matching the product version you will re-install.
Legacy - Safenet dongle : Make sure you have your authorization key file (.mtk) at hand, matching the software version you will re-install.-
Pyramix / Ovation:
- Your settings can be saved using Save button in the All Settings page (ALT+G).
- Macros and keyboard shortcuts can be saved in their respective pages.
- FX Rack presets can be saved using Save Preset>Save to File function.
- Layout and Templates are stored in My Documents>Merging Technologies folder.
- If you use a specific desktop layout, first save it in Settings>Application>Desktop Layout.
- Keyboard shortcuts can be saved in the Shortcut tab
- Back Up your Plugins Settings from C:\ProgramData\Merging Technologies\Plugins list (.pms files)
- Other Pyramix Settings (such as Monitor, FX Rack, Final Check, and more) can be found from C:\Users\<USER NAME>\AppData\Roaming\Merging Technologies\PyramixDo not save those settings in the Documents/Merging Technologies folder.
Uninstall the program in Windows control panel > Programs & Features (and other Merging Technologies programs, like AMR,VCube, MTUSBSync,…if you have these)
Unzip in any convenient place and run the MTCleanup utility (more infos in the README file if required)
64 bits OS : MTCleanup_x64.zip
Legacy 32 bits OS : MTCleanup_x86.zip
YOU NEED TO BE LOGGED AS ADMINISTRATOR TO USE IT : right click on the MTCleanup and select Run as Administrator.Reboot your PC and then reinstall Pyramix, Ovation, Merging Audio Device driver,...
You’ll have to re-enter your keys.
Follow the instructions on this page.Pyramix/Ovation: go in VS3 Control Panel to configure the applications.
Merging Audio Device: go in MAD panel to configure the driver.
Note for Ovation users : when reinstalling Ovation after a cleanup, the installer may throw an "Internal Error 2623" message.
In such case please stop the installation and relaunch it.